Frequently Asked Questions

Here are answers to some of the most common questions we’re asked.
If you don’t see your question here, feel free to get in touch.

No appointment is needed. You’re welcome to call, email, or drop in during opening hours.

This depends on the issue, but many repairs can be completed within a few days. We’ll always give you an idea of timescale after checking the device.

Yes, we repair both laptops and desktop computers.

In many cases, yes. While recovery isn’t always possible, we’ll assess the device and let you know what can be done.

Often it is. We’ll give honest advice and let you know if a repair or upgrade makes financial sense.

Yes. Upgrades such as SSDs and memory can dramatically improve performance and extend the life of your computer.

Still have questions? Get in touch and we’ll be happy to help.